Frequently Asked Questions

Yes, World Cup Info is fully licensed by the Curaçao eGaming Authority, and the license number is listed in the footer of our site. This means we operate under strict regulatory standards for fairness, player protection, and anti‑money laundering.

The minimum deposit at World Cup Info is $10 for most methods, and $20 for bank transfer. We accept Visa, Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfer, as well as crypto deposits (BTC, ETH, USDT) with no minimum. Deposits are instant except bank transfers, which may take 1‑3 business days.

If a match is postponed before kickoff, all bets are void and the stake is refunded. For matches that go to penalties, bets on the final result are settled based on the official outcome after extra time and the penalty shoot‑out, unless otherwise stated. In‑play bets are settled at the time of the bet’s acceptance.

An Asian handicap gives a half‑ or quarter‑goal advantage or disadvantage to one team, eliminating the draw option. If the adjusted final score results in a tie after the handicap, the bet is refunded (push). This market is popular for World Cup matches because it offers higher odds and reduces the chance of a push.

To withdraw, go to the 'My Account' section and select 'Withdraw', choose a method, and enter the amount. Withdrawals to e‑wallets (Skrill, Neteller, ecoPayz) are processed within 24 hours, while card and bank transfers take 3‑5 business days. The minimum withdrawal is $20, and there are no fees charged by World Cup Info.

Yes, we offer a range of responsible‑gambling tools, including deposit limits, loss limits, session‑time reminders, and the ability to set a self‑exclusion period. You can access these settings in 'My Account' > 'Responsible Gambling'. If you need further help, our support team can guide you to professional resources.